Refund & Cancellation Policy
Last Updated: [6 Jan 2026]
Thank you for purchasing a course or service from Stoxifyy. Please read our Refund & Cancellation Policy carefully before making any payment.
1. General Policy
Stoxifyy offers digital educational content and services. Due to the nature of online courses and immediate access to learning materials, refunds are limited and governed strictly by this policy.
2. Course Purchases (Digital Products)
Once a user has been granted access to any digital course, video content, live session, or study material, no refund or cancellation will be permitted.
This includes access provided via:
Login credentials
WhatsApp / Telegram groups
Recorded or live sessions
3. Refund Eligibility (If Applicable)
A refund may be considered only under the following conditions:
Duplicate payment due to a technical error
Payment debited but course access not provided within a reasonable time
Transaction failure where amount is debited but service is not delivered
All refund requests are subject to internal verification and approval by Stoxifyy.
4. Non-Refundable Scenarios
Refunds will not be provided in the following cases:
Change of mind after purchase
Inability to attend sessions due to personal reasons
Dissatisfaction with learning pace or outcomes
Market losses or trading performance
Partial course completion or non-usage of content
5. Cancellation Policy
Users cannot cancel a course after successful enrollment and access.
Any cancellation request made after content access is provided will not be eligible for a refund.
6. Refund Process & Timeline
Approved refunds (if any) will be processed to the original payment method used during purchase.
Refunds are typically completed within 7–10 working days, depending on the bank or payment provider.
Razorpay processing timelines may apply.
7. How to Request a Refund
To request a refund (only if eligible), please contact us with the following details:
Registered name
Registered email or phone number
Transaction ID / Razorpay payment ID
Reason for refund request
📧 Email: support@stoxifyy.com
📞 Phone: +91-9311400690
8. Dispute Resolution
Any disputes regarding payments, refunds, or cancellations will be resolved at the sole discretion of Stoxifyy, in accordance with Indian laws.
9. Policy Updates
Stoxifyy reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
⚠️ Important Note
Stoxifyy is an educational platform. We do not provide guaranteed returns or investment advice. Refunds are not linked to trading outcomes or market performance.
